Account Guide

How to Cancel JOI AI Subscription: Complete Step-by-Step Guide

Breaking up with your AI companion on JOI AI isn't complicated, but you need to click the right buttons so they don't keep charging your card for "neurons" you aren't using. Here's the proper, step-by-step breakdown to cancel your subscription without any drama.

Quick Navigation

  1. Cancel on Desktop (Web Browser)
  2. Cancel on iPhone (iOS App Store)
  3. Cancel on Android (Google Play)
  4. Delete Account vs Cancel: Key Differences
  5. Contact Support Solutions
  6. Frequently Asked Questions

How to Cancel JOI AI on Desktop

Most users are on the web version (because let's be honest, App Stores can be restrictive). Here's the drill for cancelling via the website:

1
Login & Locate

Log in to your account on joi.com. Don't get distracted by the chat bubbles popping up. Focus on the task at hand.

JOI AI Login Screen
Log in to your JOI AI account at joi.com
2
Hit the Profile

Click on your Profile icon (usually in the top right corner) to open the dropdown menu.

JOI AI Profile Menu
Click your profile icon to access account settings
3
Find Settings

Click on "Settings" or "Manage Account" from the dropdown menu.

4
Navigate to Subscriptions

Look for a tab or section labelled "My Subscriptions" or "Billing". This is where all your payment details live.

JOI AI Billing Settings
Navigate to Subscriptions or Billing section
5
Pull the Plug

You'll see your active plan displayed. Click the "Cancel Subscription" button.

6
Confirm Cancellation

They might ask you, "Are you sure? She'll miss you!" — Ignore the guilt trip and confirm the cancellation. Follow the on-screen prompts until you see a "Success" or "Cancelled" message.

Pro Tip

Take a screenshot of the "Subscription Cancelled" screen. It's your receipt in case their system decides to have "amnesia" and charge you again next month.

Cancel JOI AI on iPhone (iOS)

If you subscribed via the App Store (rare for adult content, but possible), the website buttons won't work. You have to cancel through your phone's settings:

iPhone / iPad
iOS App Store Method

Follow this path on your iPhone:

Settings Tap your Name Subscriptions JOI AI Cancel Subscription
iOS Subscription Settings
Access subscriptions through iOS Settings app

Cancel JOI AI on Android

For Android users who subscribed through Google Play:

Android
Google Play Store Method

Follow this path in Google Play:

Google Play Store Profile Icon Payments & subscriptions Subscriptions JOI AI Cancel

Delete Account vs Cancel Subscription

Critical Warning

Deleting your account is NOT the same as cancelling your subscription!

What Happens After Cancellation?

Once you cancel, the service stops renewing, but you keep access until the days you already paid for run out.

So you might as well use those last few days if you want — you paid for 'em!

JOI AI Won't Cancel? Contact Support

If the buttons are broken or the site is acting glitchy (convenient, right?), don't panic. You have a backup option.

Email Support Directly

Send a clear cancellation request to their support team:

Subject: Subscription Cancellation Request

Body:
"I wish to cancel my subscription immediately.
My username is: [Your Username]
My email is: [Your Email]

Please confirm cancellation and stop all future billing.

Thank you."

Response Timeline

JOI AI support typically replies within 72 hours. Keep an eye on your inbox (and spam folder) for their confirmation.

Frequently Asked Questions

How do I cancel my JOI AI subscription?

Log in to joi.com, click your Profile icon, go to Settings → My Subscriptions, and click Cancel Subscription. Confirm the cancellation and save a screenshot of the confirmation screen.

Can I get a refund from JOI AI?

JOI AI typically does not offer refunds for partial subscription periods. However, you can contact support@joi.com for billing issues or unauthorized charges. They may make exceptions on a case-by-case basis.

What happens when I cancel JOI AI?

After cancellation, you retain full access until your current billing period ends. The subscription will not auto-renew, and you'll lose premium features when the period expires.

Is deleting my JOI AI account the same as cancelling?

No! Deleting your account removes your data but may not stop billing. Always cancel the subscription first through the billing settings, then delete your account if you want to remove all your data.

Why can't I find the cancel button?

If you subscribed through the iOS App Store or Google Play, you must cancel through those platforms, not the JOI AI website. Check your phone's subscription settings.

Changed Your Mind?

If you're just looking for a break, remember you can always come back. JOI AI offers a free trial for new accounts.

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